Council expects IT shutdown to continue until at least midweek

LEICESTER Council says it will take at least until the middle of this week before it can get its IT systems and phone lines up and running, after it was forced to shut them down last Thursday following a cyber incident.

Richard Sword, strategic director of urban development and neighborhoods at the council, said: “Over the weekend we have continued to work with our cyber security and law enforcement partners, as well as learning from other councils that have suffered attacks, to identify the nature of the attacks. incident and the steps we need to take to get our systems back online.

“We expect it to be at least until mid-week before we can begin the recovery process, starting with our most critical services.

“We apologize for any inconvenience this is causing. Council officers are working hard to ensure our frontline services continue to operate with minimal disruption.

“Advice and support is still available on our Leicester.gov.uk website, and today we have set up more hotlines in addition to those set up last Thursday. These numbers are to help those who need urgent assistance and not for general inquiries.”

Emergency numbers are available via the council website home page here: www.leicester.gov.uk/your-council/how-we-work/our-website/emergency-numbers/

The council is the latest in a series of local authorities hit by cyber attacks this year.

Leave a Comment

Comments

No comments yet. Why don’t you start the discussion?

Leave a Reply

Your email address will not be published. Required fields are marked *