With eviction victory in hand, congressional Democrats turn attention to student loans

In doing so, the two Democrats also warned that restarting collections as planned in October threatened to result in undue hardship for families. They pointed to evidence obtained earlier this year from top servicers, including Navient, Mohela, and EdFinancial, which showed that many borrowers don't even know that the moratorium is expiring soon. Warren and Markey further said their investigation had revealed little contact between some major lenders and their borrowers about payments, even as recently as this summer, in part due to a lack of guidance from the Department of Education on the future of the moratorium.